Resources

We shipped a product whose pitch is an agent that retrieves, browses, remembers and calls your systems. Then an answer built on a web page, an MCP server, or something the user said last week came back with citations: [], claims: [], attribution: "none" — and the [2] in the reply really was the m…

Asked for a diagram of four SLA tiers, a project whose corpus says 24 hours / 3 days / 14 days / 90 days got back a tidy PNG labelled "1 hour / 4 hour / 12 hour / 24 hour". content came back empty. guardflags was [].

I spent three years building AI features for other people's products. The thing that cost me the most sleep was never the model. It was a citation that used to be right.